| Article Index |
|---|
| Restrictions of SAP CRM 2007& 7.0 |
| SAP CRM Sales |
| SAP CRM Services |
| SAP CRM Marketing |
| All Pages |
Page 3 of 4
| SERVICES->SAP CRM 6.0& SAP CRM 7.0 | ||
| Function in SAP CRM 5.0 | 5.0 UI | Restrictions in SAP CRM 2007 & SAP CRM 7.0 |
| Restriction of Service Orders, Service Contracts, Warranty Claim Processing scenarios | ||
| Item Hierarchy Tree | SAP GUI,PCUI | Not supported |
| Service Monitor | SAP GUI | Only supported in SAP GUI |
| Action Monitor | SAP GUI | Only supported in SAP GU |
| Subject Code | SAP GUI,PCUI | Not supported; subject code catalogs have been replaced by the categorization modeler. |
| Service Order Quotations | SAP GUI,PCUI | Converting service order quotations to service orders by using statuses is not supported; to create a service order from a service order quotation, a follow-up needs to be created. |
| Service Level Agreement (SLA) Profile Administration. | SAP GUI,PCUI | The administration transaction (CRMD_SERV_SLA) Maintain SLA Profle and Maintain Availability and Response Times remains in SAP GUI. |