| Article Index |
|---|
| Restrictions of SAP CRM 2007& 7.0 |
| SAP CRM Sales |
| SAP CRM Services |
| SAP CRM Marketing |
| All Pages |
Page 2 of 4
| SALES->SAP CRM 6.0& SAP CRM 7.0 | ||
| Function in SAP CRM 5.0 | 5.0 UI | Restrictions in SAP CRM 2007 & SAP CRM 7.0 |
| Sales Order Management, CRM Billing | ||
| Inquiry Processing | SAP GUI | Not Available |
| Partial transaction processing (sales order, sales quotation, and sales contract) | SAP GUI | Not Available |
| Combination of quotation and order items in one document . | SAP GUI | Not Available |
| Commodity Pricing | SAP GUI,PCUI | Not Available |
| Incentive and Commission Management | SAP GUI,PCUI | Not Available |
| Reference Objects on Sales Order Item Level. | SAP GUI | Not available in CRM WebClient UI |
| Partners on Sales Order Item Level | SAP GUI | Ship-To Party, Payer, and Bill-To Party are available in the business context (assignment blocks Shipping and Billing; no separate assignment block for Parties Involved. |
| Account Fact Sheet (AFS) Grid | SAP GUI | Not available in CRM WebClient UI |
| Restriction in Opportunities, Listings, Territory Management | ||
| Organizational Management | SAP GUI, PCUI | The following functions are not supported: * The hierarchy on item-header level; only the hierarchy on header-header level is supported, which is visualized as a simple list. *Competitor products * Document flow on item level * Project integration with Product Lifecycle Management (PLM) in Collaboration Projects (cPro) |
| Listings | SAP GUI, PCUI | *Listing Maintenance: Personalization of dynamic fields is not supported *Listing Reports: The function Save Search As is not supported . |
| Territory Management | SAP GUI | * It is not possible to assign employees to a territory when you use the input help of the Employee field; this is now possible with an input help of the Position field. *The number of objects for a territory is not displayed . |
| Organizational Management | SAP GUI | * New territories cannot be assigned from the organizational model; assignment is only possible via territory management; from the organizational model you can only see the existing assignments. * On the assignment block, the corresponding ERP sales organization is no longer displayed; this is now done in CRM Customizing. |
| Restriction in Account Planning | ||
| BAdI CRM_ACC_PL->AUTHORITY CHECK | PCUI | The BAdI AUTHORITY_CHECK is not longer called for the result list ; there is no workaround possible at the moment; instead, use the Easy Enhancement Workbench (EEW). |
| BAdI CRM_ACC_PL | SAP GUI, PCUI | New BAdI methods CHECK_BEFORE_SAVE and GET_DROPDOWNBOX_VALUE |
| Customizing | SAP GUI, PCUI | The delivery Customizing for planning profile groups has been changed; ’Plan Basis’ is no longer used; it has been replaced by ’Product Planning Basis’. |
| Partner/product range (PPR) check on person responsible. | The PPR check is only performed on the planning customer and product/product category; it is no longer performed on the person responsible | |
| Restriction of Mobile Sales | ||
| Account Planning | Mobile Client | The Account Planning data persists only in SAP NetWeaver Business Intelligence (BI); there is no data present in the CRM server; there is no automatic conversion of previous account plans created in SAP CRM 4.0; these account plans are only accessible via reporting. |